Community & Event Coordinator

Reports to: House Director

Everything we do is permeated by the fundamental goal of the business to create high member satisfaction, profitability, long-term thinking and in all work prioritize sustainability. We work towards clear and challenging goals and carry out our assignments based on A house’s overall goals. We are constantly testing, rethinking and innovating to develop our business and set an example for our members and the international market.

About the role

As a Community & Event Coordinator, you are a central force in the daily life of A house. Your role combines community building, programming, and event coordination. You create memorable experiences for our members, guests, and external clients by:

Coordinating and executing both internal member activities and external events/conferences.
Delivering high service and building strong relationships with members, clients, and suppliers.
Being responsible for the Front Desk and ensuring that the house functions smoothly on a daily basis and that our spaces always feel welcoming and vibrant.

You are social, unpretentious, solution-oriented, and thrive in a dynamic environment where no two days are the same. The role is flexible and hands-on – much of your time is spent out in the house.

Main tasks

A. Community & Member Activities

Administering, planning, coordinating, and implementing A house programming – e.g., after-work events, vernissages, coffee breaks, member mingles, morning activities, meditation, workshops, etc.
Ensuring that the program calendar is accurate and communicated internally and to members.
Being responsible for Thursday breakfast – planning, purchasing, prepping, serving.
Managing and following up on the kiosk’s range, prices, and value-creating function.
Creating and updating information material (e.g., weekly schedules and signs).
Ensuring that information signs and communication areas in the house are up to date.
Being a present and relationship-building person in the community – you connect easily and create security and accessibility for the members.

B. Event & Conferences – External and internal:

Coordination before event

Taking over customer management after a signed agreement from the Sales Manager.
Contacting the customer, conducting reconciliations, viewings, and updating bookings in CRM (Lime).
Creating a schedule and coordinating all needs (catering, technology, cleaning, furniture).
Booking and supervising staff at events.
For larger events – ensuring a good start-up and handover to the site manager.

Implementation on site

Being on site before the customer’s arrival, welcoming and briefing staff.
Ensuring that furniture, technology, catering, and flows function according to the customer’s expectations.
Managing simpler catering (coffee buffet, snacks, refills).
Actively driving upselling on site when needed.

After event

Invoicing via Lime.
Following up on customer satisfaction and booking recurring business when needed.
Participating in evaluations of larger projects together with Sales.

External smaller events

Handling incoming requests that do not go through sales – booking, coordinating, and implementing.

C. Member service & daily operation in the house

Supporting the House Director with move-in/move-out, onboarding, and viewings.
Ensuring a personal onboarding of new members (introduction to the house, app, membership cards, routines, and activities).
Being responsible for the Front Desk and providing the best possible service to members and visitors
Ensuring that the lobby, kitchen, and common areas are always welcoming and representative – picking up/wiping on the go.
Preparing simpler food for sale/serving (smoothies, eggs, sandwiches, snacks).
Conducting regular SBA rounds and weekly reviews of spaces.

D. Administrative tasks

Following up on bookings and orders.
Weekly orders such as breakfast, Martin Servera, office supplies, etc.
Updating in the CRM system.
Ongoing communication with the House Director, communicator, and Sales Manager.
Other tasks that fall within the role’s area.

2. Skill requirements

Experience from the service profession.
Experience from events, conferences, or reception is a strong advantage.
Interest in food and simpler cooking.
Experience from cafes, hotels, coworking, or similar is an advantage.
Accustomed to handling several processes simultaneously at a high pace.

3. Personal qualities

Service in the blood – you always give that little extra.
Unpretentious, positive, and solution-oriented.
Enterprising doer who gets things done and sees what is needed.
Flexible and creative when situations change.
Organized and structured – does not let things fall between the cracks.
Social and relationship-building – you like to meet people.
Likes to create results, upselling, and contribute to the development of the business.
Confident in working independently but works just as well in a team.

4. Education

Upper secondary education.
Education in event, project management, or service is an advantage.

5. Contacts and collaborations

The role requires good internal cooperation with the community team, event team, communication, Sales, and other A house colleagues.
You also have external contacts with customers, members, and suppliers (e.g., catering, cleaning, technology).

6. Working conditions

Freedom under responsibility.
Partially scheduled work in dialogue with the manager, usually 1–3 weeks in advance.
Occasionally uneven working hours – early mornings (e.g., breakfast), evening events, and sometimes weekends.
Flexibility based on events and member activities.

7. Dress code & other

Dark top with sleeves and mirror A when on duty.
Clothing should be presentable but also functional for mobile work (lifting, carrying, moving).
No low-cut garments, crop tops, or similar.
When serving/prepping food: apron and hair up.
Private mobile put away during working hours.

All employees at A house are expected to act professionally, have a pleasant demeanor, and always put members’ and customers’ experiences first. We help each other across borders and lift what otherwise risks falling between the cracks.

Other

If you are interested in the position as Event coordinator at A house Katarinahuset, you are welcome to send your application containing CV, personal letter and two references to ann.larsson@ahouse.se.

All A house staff are expected to be pleasant, professional and to put the satisfaction of members and customers first. As the organization is small, all employees share the responsibility to take responsibility for handling things that otherwise risk falling through the cracks.

About A house

A house creates destinations that stimulate creative development and innovation. Within each house, vibrant meeting places are facilitated through coworking, event venues and member activities adapted for each destination. A house is more than just coworking – it is curiosity, personality, learning from each other and finding new collaborations. It is good food, drinks, fashion, music and culture. Surfaces in constant development, contrasts and unexpected experiences – but also ingredients that we cannot spell out. What our members say makes A house unique.

Today A house is located in four places in Stockholm: the School of Architecture in Östermalm with a focus on food, fashion, media and music; Börshuset in Slakthusområdet with a focus on design, drinks, food and music; Katarinahuset in Slussen, which is the hub of all our houses with a focus on music; and Sickla Central in Sickla with a focus on sustainability, well-being and innovation.